Privacy Policy

This page explains how Warren Systems collects, uses, and protects your information, including how we handle SMS opt-in data and communication preferences. Your personal information and mobile number will never be sold, shared, or rented for marketing purposes.

This Privacy Policy explains how Warren Systems collects, uses, protects, and manages your information when you interact with our website, services, and SMS communications.

Information We Collect

We may collect the following types of information:

  • Contact information such as your name, email address, phone number, and mailing address

  • Information you submit through forms or service requests

  • Technical information such as IP address, browser type, and device data

How We Use Your Information

We use your information to:

  • Provide HVAC and related services

  • Communicate with you about your appointments, service reminders, and customer support

  • Send SMS messages if you opt in

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

PII and Data Sharing

We do not sell, share, or rent your Personally Identifiable Information (PII) to third parties for marketing purposes.

If any data is shared with third-party service providers, it is used only to support the delivery of Warren Systems services, including SMS messaging infrastructure, website hosting, or appointment scheduling.

No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

SMS Privacy Requirements

If you opt in to receive SMS communications from Warren Systems, the following applies:

  • We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than delivering the specific services associated with the messaging program.

  • We may share your SMS opt-in or consent status only with third parties who assist in delivering messages, such as messaging platforms, phone carriers, or vendors directly involved in transmitting SMS communications.

  • Your SMS data will not be shared with non-affiliated third parties for marketing or promotional purposes.

  • Your SMS data will not be shared or sold under any circumstances without your explicit one-to-one consent, as required for SMS communications.

Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Opt out of communications at any time

To make a request, contact us using the information below.

SMS Terms and Conditions

Program Description

By opting in to Warren Systems SMS communications, you agree to receive text messages related to:

  • Appointment confirmations

  • Service reminders

  • Updates about your scheduled HVAC services

  • Customer support messages

  • Important service notices

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a final message confirming your request and no further messages will be sent unless you opt in again.

Help / Customer Support

For help or customer support regarding SMS messages, reply HELP or contact us directly:

Warren Systems
Phone: 810-245-8751
Email: bwarren@warrensystemsinc.com
Address: 3038 Essex Dr., Lapeer, MI 48446

Message Frequency

Message frequency varies based on your interaction with Warren Systems and the services you request.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services indicates your acceptance of the revised policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

Warren Systems
Phone: 810-245-8751
Email: bwarren@warrensystemsinc.com
Address: 3038 Essex Dr., Lapeer, MI 48446